We are very excited to announce that we are open and so pleased to be able to welcome you to the Dentists of Chimney Heights.
Prior to re-opening our clinic we have made alterations in the clinic, in our operatories and in the way in which we provide treatment to patients. These changes are designed firstly to protect you while you are in our clinic and secondly to enable us to provide you with the exact same level of professional treatment in a manner consistent with the requirements and conditions set down by the Provincial Health Officer and the College of Dental Surgeons of BC.
Although all of our staff and doctors have returned, you will see physical changes in our clinic to protect you – we have isolated each operatory to prevent infection and to make it easier and to complete a full and thorough cleaning of equipment and fixtures between patients. We will also be wearing protective clothing, face shields and masks.
When you call for your appointment our receptionist will go through the COVIC-19 questions stipulated the College. We are booking appointments with sufficient time allowed to limit the number of patients in the clinic at any given time and to ensure minimum waiting times. We will ask you to come to the clinic by yourself unless you are a senior or have a disability and need assistance. If you are making an appointment for a child, we will ask that one other person only can come with the child. Unfortunately you are not able to bring family members or friends with you to the appointment unless they are prepared to wait for you outside the clinic until your treatment is completed.
When you arrive for your appointment you may enter the reception area. You will again be asked if you have any fever, cough, sore throat or shortness of breath. The receptionist will also quickly check your body temperature with a touchless forehead thermometer as soon as you arrive. Your waiting time in the reception area will be only a matter of minutes and no other patients will be waiting in the same area. As soon as your operatory is ready for you we will move you in for your treatment.
WE ARE DOING EVERYTHING WE POSSIBLY CAN TO PROTECT YOU AND TO KEEP YOU SAFE. WE WILL BE CONTINUALLY UPDATING OUR TREATMENT PROTOCOL OVER THE NEXT SEVERAL WEEKS TO ADJUST TO ANY CHANGES REQUIRED BY THE PROVINCIAL HEALTH OFFICER OR THE COLLEGE. WE APPRECIATE YOUR PATIENCE AS WE WORK THROUGH THIS TOGETHER.